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Contact

How Can We Help?

Every recovery journey looks a little different. Whether you're seeking better sleep, greater focus, or relief from the demands of modern life, we'll help you find the right tools for the job.

Most inquiries receive a response within one business day.
Ways to Connect

Choose Your Preferred Channel


Email

support@clearmindstate.com
Most inquiries receive a response within one business day.

Phone

813-421-5406
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions


How long will it take for my order to arrive?

Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days after that. Total delivery time is typically 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your package the entire way.

Do you offer free shipping on saunas and cold plunges?

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on your destination and package size, and you can check our Shipping Policy for full details.

What is your return policy for large wellness equipment?

We want you to be completely happy with your purchase. If something is not the right fit, please reach out to our support team at support@clearmindstate.com and we will walk you through the return process. We recommend reviewing our full Returns Policy on our website for specific timelines and conditions.

Can I exchange my product for a different model?

We understand that choosing the right solution for your needs sometimes takes a second look. Contact our team and let us know which product you would like instead, and we will guide you through the exchange steps. Our goal is to make sure you end up with the right fit for your space and routine.

How do I choose between an infrared sauna and a red light therapy panel?

Infrared saunas and blankets provide a full-body heat experience in an enclosed space, while red light therapy panels deliver targeted wavelengths you can use in an open setting. The best choice depends on your available space, how you plan to use it, and your personal preferences. Feel free to call or email us and we can help you decide which option fits your lifestyle.

What power requirements do your infrared saunas and cold plunges need?

Power requirements vary by model and size. Most of our infrared saunas plug into a standard household outlet, while some larger units may require a dedicated circuit. Each product page lists the specific electrical requirements, and our team is happy to help you confirm compatibility with your home setup before you buy.

Do you charge sales tax on orders?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You


Premium Support, Delivered Directly

Thoughtfully selected products shipped directly to your home or office.

Secure Transactions

Every order is processed through encrypted, PCI-compliant checkout to keep your payment details protected.

Designed for Real Life

Recovery tools that fit naturally into busy schedules — at home or at work.

Free Shipping

Most orders ship free within the Continental U.S. with full tracking from our warehouse to your door.

Owned and operated by JAKbetterlifeproducts LLC 
Clear Mind State is an online retailer only and does not operate a physical showroom.